Innovation at the City of Cape Town

Zukiswa Mandlana is Director for Organisational Effectiveness and Innovation at the City of Cape Town. We discuss the latest innovations at the City of Cape Town, the innovation process they adopted, how they measure success, key milestones reached, overcoming challenges and how the Pandemic has influenced how they innovate.

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This episode is presented in partnership with the City of Cape Town

  • The background on Innovation in the City of Cape Town, and how they got started.
  • How they decide on the measurement of success.
  • International benchmark to compare the innovation maturity of the City of Cape Town with global cities.
  • The Innovation process that the City has adopted.
  • What they are doing to embed innovation thinking and an innovative culture.
  • Key milestones that have been achieved to date.
  • The number 1 challenge standing in the way of innovation and how it can be addressed.
  • Advice for other cities who are looking to be more innovative.
  • How the Pandemic has influenced how they innovate.
  • The latest innovations at the City of Cape Town (e.g. Future of Work strategy)

About Zukiswa Mandlana:
Experienced Director with intrapreneurial and entrepreneurial spirit. Passionate about People development and effective Organisations. Proven track record in Organisational Effectiveness, Transformation and Business Improvement . Experience in both public and private sector.

Skilled in Strategy development, Transformation, Leadership development, Performance Management, Talent management, Change Management, Project Management, Facilitation, Training.

Strong professional, MBA graduate, Executive coach - in - training, Thinking partner.

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