Future of Public Service Delivery in SA: Navigating Compliance and Innovation for Optimal Outcomes

Dr Botshabelo Maja is Deputy Director-General at the National School of Government in SA

Summary

Dr Botshabelo Maja advocates for investing in South Africa's young people to secure the future of public service delivery.

With many public servants being older adults, the speaker stresses the need to prioritise young people to address limitations in education backgrounds and ensure a dynamic workforce. However, the current trend shows a disproportionate employment of older workers instead of young graduates.

Dr Maja calls for community involvement in addressing this issue by investing in the education and employability of young people through programs like internships, apprenticeships, and work experience.

Encouraging younger generations' active participation in public sector and all areas of society is crucial for the long-term success of public service delivery in South Africa.

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