Leadership Focus in Administration: Navigating Turbulent Times
Zunaid Khan is Executive Director for Development Planning at City of Johannesburg Metropolitan Municipality.
Summary
Zunaid Khan mentions that an administrator underscores their significance as a leader in fostering their team's growth and delivering exceptional services to residents.
He advocates for integrating people and systems, transforming the public sector's image, and adopting a customer-centric perspective.
The administrator also highlights the far-reaching implications of their decisions as leaders and the joint obligation of political administration and other stakeholders to regulate expectations and comprehend politics without succumbing to it.
Moreover, engaging with the public, particularly young people, is vital for encouraging their future patronage and commitment to the city.
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