Leadership Challenges in Municipalities: Strategies for Change and Transformation
Zunaid Khan is Executive Director for Development Planning at City of Johannesburg Metropolitan Municipality.
Summary
Zunaid Khan highlights the necessity of change in municipalities.
He identifies issues such as a lack of comprehension regarding service delivery and accountability, the significance of prioritizing excellence, and the need to tackle a pervasive culture of apprehension and resistance to innovation.
Zunaid advocates for support and resources for leaders, including training and encouragement, to facilitate effective change. The process of transformation is depicted as a gradual journey that necessitates patience and unwavering dedication.
He underscores the importance of adopting a new perspective and remaining committed to enhancing public sector leadership.
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