The Fourth Industrial Revolution (4IR) is here, bringing with it powerful tools like AI, IoT, and Big Data. But how do local governments move beyond pilot projects to true, sustainable digital change?
In this Civil Coffee Klastch session de Wit Coetzee hosts the CIO of the Department of Communication and Digital Technologies (South Africa), Mr Luyanda Ndlovu.
He shares a practical roadmap for Driving Smart Government. This isn't just about technology; it's about reimagining public service through strategic leadership.
4IR represents a fundamental shift driven by the fusion of the physical, digital, and biological spheres, manifesting through technologies like Artificial Intelligence (AI), the Internet of Things (IoT), and Big Data analytics. For spheres of government, this is not merely a technology upgrade; it is an imperative for achieving Smart Government - a model of public service delivery that is predictive, responsive, and highly efficient.
The core challenge for government and their consulting partners today is not the availability of these technologies. It is the quality of leadership and governance required to implement it ethically and inclusively. Strong, responsible leadership is the key to navigating the complex policy, infrastructure, and cultural changes necessary to leverage 4IR tools.
This session moves beyond technological hype to provide a practical framework for senior leaders to strengthen governance, improve citizen trust, and strategically adopt 4IR technologies to deliver tangible improvements. This ultimately results in building resilient, inclusive smart governments and communities.