Prioritisation and Complexity Management in Leadership
Zunaid Khan is Executive Director for Development Planning at City of Johannesburg Metropolitan Municipality.
Summary
Zunaid Khan shares his prioritization approach. He emphasizes that advancing the city's vision, with a focus on economic development, is his top priority.
Another crucial element is addressing the needs and concerns of his team. He also handles customer service inquiries and complaints, engages with key stakeholders, and manages issues raised by the political office.
Balancing these responsibilities with family matters and time constraints is challenging. Zunaid adds that responding to emergencies and unexpected situations is an integral part of his role.
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