The Kamiesberg Local Municipality Innovative Transformation Journey
The Kamiesberg Local Municipality Innovative Transformation Journey
Nestled in the heart of Namaqualand, Kamiesberg is addressing rural challenges with innovative strategies, blending digital advancements and community-driven solutions. Let's dive into their journey of transformation, service delivery, and community connection!
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Presented By Business Engineering
Contact them: 0860104888 | admin@be.co.za | www.be.co.za
Episode Guest
Frederick Strauss, CFO at Kamiesberg Local Municipality.
Episode Summary
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Overview of Kamiesberg Local Municipality
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Located in Northern Cape's Namakwa District, spanning 24,000 km2; with 16 rural towns.
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Serves over 15,000 residents, with Garies as the main hub, known as the "Heartbeat of Namakwa."
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Key Challenges in Rural Service Delivery
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High unemployment (over 60%) and low economic development due to mine closures.
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Limited resources, including a fleet of just three small trucks to service 16 towns.
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Low payment rates from communities, with over half of households classified as indigent.
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Innovative Solutions for Efficiency
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Seamless coordination via WhatsApp groups and ward councillors ensures equitable service delivery.
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Transition to Phoenix ERP financial system (July 2024) streamlines billing and financial operations.
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Upcoming Collab Citizen app to enable residents to access statements, make payments, and log complaints.
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Technological Advancements
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Upgraded to a VoIP phone system, improving communication across remote towns.
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Plans to provide laptops to staff in rural towns to enhance digital access and financial system integration.
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Community Impact and Future Goals
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Technology-driven solutions improve transparency, governance, and resident satisfaction.
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Ongoing efforts to overcome resource constraints and roll out further digital initiatives for better community engagement.
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Download This Episode's MP3 File
The file will open in a new window. Click down arrow to download the file.
Where to subscribe: Apple Podcast | Google Podcasts | Spotify | Youtube | RSS